We're here
to help

Have a question? Ask our Digital Assistant!

Our digital assistant can help make your experience with BonusDrive even easier. Try asking about the status of your application and so much more!

General Questions

  • BonusDrive is an automotive incentive program offered on qualifying new vehicle purchases or leases from participating auto brand partners. Eligible customers and members of organizations participating in BonusDrive are encouraged to shop current offers from auto manufacturers here, which carry an additional discount amount, above and beyond what is available through a dealership.

  • There is no fee for customers to use BonusDrive.

  • Customers have 60 days after the purchase or lease date to apply for their cash back from the manufacturer.

  • Offers from participating auto manufacturers may vary from time to time. Eligible customers and members of organizations participating in BonusDrive are encouraged to shop current offers from auto manufacturers here.

  • Amounts vary by manufacturer and are subject to change based on participating auto manufacturers’ program rules. You may view currently available offer details from auto manufacturers here.

  • No. BonusDrive program is an incentive outside of the dealer transaction, meaning it is in addition to whatever discount you negotiate with your dealer.

    Eligible consumers complete the BonusDrive application after purchasing or leasing a qualified vehicle.

  • BonusDrive cash back comes in the form of a check, which is shipped directly to the address you list on your application.

Eligibility Questions

  • BonusDrive is available to members and customers of participating organizations and common household residents of members of those organizations.

  • Family members who live in the household of the person(s) affiliated with the eligible organization can use BonusDrive.

  • When members of the household apply, the application must be completed in the name of person who bought or leased vehicle.

    Family members of eligible individuals must reside at the same address and complete the application with that information.

    Example: Your spouse buys an eligible vehicle and is going to apply for BonusDrive because he or she is eligible via your employment at XYZ company. He or she needs to complete the application in his or her name, at the same address, but submit your proof of eligibility.

  • As long as he/she resides at the same address and this is listed on the application.

  • There are no restrictions to vehicles sold by dealers of listed automotive brands within the 50 US states and the District of Columbia. Purchases in US territories or foreign countries are not eligible.

  • Yes, the vehicle must be designated as “new” on the purchase or lease agreement. Any vehicle previously sold (including dealer to dealer sales), registered, titled, or with more than 1,000 miles at time of purchase is not eligible.

  • Participation in BonusDrive when purchasing certain brands of vehicles requires a “conquest sale”.

    For purposes of this program, a “conquest sale” is defined as:

    The purchase of a brand new vehicle where by a competitive brand vehicle is replaced

    OR

    The BonusDrive applicant can demonstrate ownership of at least one other vehicle in their household that is not from the same auto manufacturing group or brand.

  • Example 1: An applicant currently owns a Ford Explorer and trades the vehicle in and buys a new Volvo. Ford is a competing manufacturer so this qualifies as a conquest buyer.

    Example 2: An applicant trades in her Volvo and leases a new Volvo. Although the applicant traded in a Volvo vehicle for another Volvo vehicle, the applicant still qualifies because her husband owns a Nissan. Since the household owns a non-Volvo vehicle she is eligible.

    Example 3: An applicant’s lease expires on their 2019 Volvo and they lease a new Volvo. Although the applicant traded a Volvo for a Volvo, the applicant also owns a 2017 Honda, so the applicant will qualify as a conquest buyer because she owns a competing manufacturer’s brand.

  • Example: An applicant owns a Volvo, her daughter turns 16 and she decides to lease her a Volvo.

    Because the applicant only owns/leases Volvo vehicles the applicant will not qualify as a conquest buyer.

  • The BonusDrive application will provide a detailed list of acceptable documentation and instructions on how to upload it by either attaching a photo or a photocopy. Examples of documentation:

    Title for non Volvo vehicle

    Registration card

    Insurance card or policy

    Trade in documentation such as the bill of sale

Volvo Eligibility

  • Please refer to the “Choose my Perfect Drive” section of the website.

  • Participation in BonusDrive when purchasing a Volvo vehicle requires a “conquest sale”. For purposes of this program, a “conquest sale” is defined as:

     

    The purchase of a brand new Volvo vehicle where by a competitive brand vehicle (non-Volvo) is replaced OR

    In cases where a Volvo is traded-in to purchase a new Volvo branded vehicle, the BonusDrive applicant can also demonstrate ownership of at least one Volvo vehicle in their household.

  • Example 1: An applicant currently owns a Ford Explorer and trades the vehicle in and buys a new Volvo XC60. Ford is a competing manufacturer so this qualifies as a conquest buyer.

     

    Example 2: An applicant trades in her Volvo XC90 and leases a new Volvo S60. Although the applicant traded in a Volvo vehicle for another Volvo vehicle, the applicant still qualifies because her husband owns a Nissan Rouge. Since the household owns a non-Volvo vehicle she is eligible.

     

    Example 3: An applicant’s lease expires on her 2018 Volvo V90 and she leases a new Volvo V90. Although the applicant traded a Volvo for a Volvo, the applicant also owns a 2017 BMW 3 Series so the applicant will qualify as a conquest buyer because she owns a competing manufacturer’s brand.

  • Example: An applicant owns a Volvo S90, her daughter turns 16 and she decides to lease her a Volvo S60. Because the applicant only owns/leases Volvo vehicles the applicant will not qualify as a conquest buyer.

  • The BonusDrive application will provide a detailed list of acceptable documentation and instructions on how to upload it by either attaching a photo or a photocopy. Examples of documentation:

     

    Title for non FCA vehicle

    Registration card

    Insurance card or policy

    Trade in documentation such as the bill of sale

     

Application/Status Questions

  • Please contact our customer service center via one of the contact options here.

  • BonusDrive customer service center is open Monday-Friday 9am-5pm CT.

  • Your data security is important to us and information is highly maintained in a system with several layers of security protocols and supported with 24/7 monitoring. Access is limited to authorized individuals only.

    Applicant data is not provided to any third party not associated with the BonusDrive program and is not sold to any other third party for any purpose.

  • No. Please finish your application in one sitting to avoid losing your place within the application.

  • If you are unable to submit an online application, you can do so by mail.

    All mailed in applications must be shipped through UPS, FedEx, USPS Priority Mail with verifiable tracking information. Applicants must retain tracking information to validate date of entry along with a copy of the documentation that was submitted.

  • A VIN # is your car’s Vehicle Identification Number. The VIN # acts as a specific identifier for a car and is composed of 17 characters (digits and capital letters). All cars have a VIN #.

    The VIN s commonly found on the metal plate on the driver’s side interior dashboard and on the certification on the drivers-side door jamb. You can also find it on forms such as your bill of sale, registration card, and/or vehicle permit.

  • Additional documents may be required to verify applications where the information submitted does not match auto manufacturer’s records.

  • After your application, you will receive an email confirmation from BonusDrive. You will receive further updates by email from the customer service center. After receiving your approval email, the check will arrive to your address in 8-10 weeks.

  • Please look-out for email updates from BonusDrive customer service center. Note these emails may be held by spam filters, so check your junk inbox.

    You may contact the service center if you have any issues.

  • Once the application is verified/approved by BonusDrive, the customer will receive a check from BonusDrive within approximately 8-10 weeks.

  • No.

Give Us Feedback

  • Please share any stories about your experience with BonusDrive through the contact us form here.

  • Please contact our customer service center via one of the contact options here so we can rectify any issues.

Still need assistance?

We’re here to help! Our support team can answer any questions you may have.
CONTACT US